In order to get an answer to your question as soon as possible, please see if your question is listed below. If it is not please click "Contact a Body Pain Central Representative" below to contact us.

Q I have already placed and order, when will my order arrive?
A Please complete the Order Status Request form if you have placed your order over 4 days ago and have not received your order. If you placed your order within the last 4 days your Order Status Request will be answered after the 4 day shipping time has past if we have not received delivery confirmation.

Q I have not placed an order but I would like to know long will it take for my order to arrive and how much will shipping cost?
A Please see our Shipping Information page for shipping rates and delivery times.

Q What is your Return and Exchange Policy and how do I submit a Return or Exchange Request?
A Please see our Return/Exchange Policy for details or please complete the Return/Exchange Form to submit your return or exchange request.

Q Will you give my e-mail address to other companies?
A We do not sell or give away any customer information to other companies for any reason. For more information please read our Privacy Policy.

Q Can I order by telephone?
A Yes, you can order by telephone. Also, if you are uncomfortable submitting your credit card information over the Internet you may call in your credit card number and still enjoy the ease of ordering online! Simply type "Call In" in the credit card number field when you order and we will send you information on where to call in your payment information.

Q I have written to you before and have not yet received a response?
A If you have used our contact form to contact us but have not received a reply, your ISP or e-mail client may be blocking e-mail from us. If you suspect this is happening, please consult the help section of your e-mail program to see how to relax or remove the settings that filter or block mail. Once you've established that you should be able to receive mail from us, please contact us again with your question.

Q I have reviewed all of the questions and they do not answer my question, how do I contact a customer service representative?
A Please Contact a Body Pain Central Representative with your question.

Free Shipping for all U.S. orders over $50.00 this month.

If you find a lower price we'll match it and give you a Free Shipping code that will never expire!